FAQ

At CableGlandsOnline.com, payment safety, fast and accurate order turnaround are our top priorities...When you place an order with us, you can be confident that we're doing everything we can to get your products on their way as quickly as possible, via some of the safest, most reliable carriers in the industry. Here are you can find some FAQ from our database.

Q) Do you ship internationally?

A) Yes. We ship items to most coutries. So far, there is few agencies have restrictions in place regulating or banning all trade with certain countries, organizations, businesses, and individuals. We will strictly follow their policy. If can't ship, we will email you advance.

Q) What payment methods does CableGlandsOnline.com accept for international orders?

A) We only accept PayPal.

If you live in a low risk country, are placing a small order and your shipping address matches your billing address, we will just charge your credit card through PayPal and ship the item.

We will contact you immediately if we require advance payment via PayPal.

If you live in a high risk country, the easiest, cheapest and most convenient payment method is PayPal.

Q) How do I determine shipping rates?

A) Our flat shipping rates is $14.00. If order amount reach $99.00, we will ship free.

Q) How long will it take to deliver?

A) Most items are in stock, it will normally leave our warehouse the next day.

All of our orders delivered via Courier Service, Air Special Line.

Shipping time is about 3-7 working days.

Q) Can I get a tracking number for my shipment?

A) Yes. Absolutely we will offer a tracking muber to you. We strongly recommend you do- without a tracking number, there is a greater risk of an order getting lost.

If you cannot find the proper response to your question, please feel free to email us at info@cableglandsonline.com or call us between 8 a.m. and 5 p.m. UTC/GMT+08:00 at +86-0769-22022018 and we will answer your question as thoroughly and promptly as possible.